How can we help?
91 guides on deposits, withdrawals, trading, futures and your account.
Popular questions
Browse by topic
Account and verification7
Sign up, verification codes, identity verification (KYC), password and login help.
আমানত12
Deposit crypto and fiat: networks, confirmations, minimums and deposits that did not arrive.
- How to deposit crypto: networks, confirmations and missing deposits
- Fiat deposits and withdrawals: card, bank transfer and payout methods
- Your wallets: Spot, Funding and Futures, and how to transfer
- How to deposit USDT on Xoibit
- TRC20, ERC20 or BEP20: which network should I use?
- Why has my crypto deposit not arrived?
- I sent crypto to the wrong network. Can I get it back?
- What happens if my deposit is below the minimum?
- How many confirmations does a crypto deposit need?
- Do I need a memo or tag to deposit crypto?
- How to deposit money by bank transfer on Xoibit
- How to report a missing deposit or withdrawal
প্রত্যাহার9
Withdraw crypto and fiat: address book, fees, limits, reviews and pending withdrawals.
- How to withdraw crypto: address book, fees, limits and reviews
- How to withdraw USDT from Xoibit
- Why is my withdrawal pending?
- What are the withdrawal limits and how do I raise them?
- How much are crypto withdrawal fees?
- How to add a withdrawal address to your address book
- Withdrawal completed but not received: what to do
- How to send crypto to another Xoibit user
- How to withdraw money to my bank account
Spot trading12
Buy and sell crypto on the order book: order types, fees, limits and order history.
- Spot trading: order types, the order book and fees
- How to place a limit order on Xoibit
- What is a market order?
- What is a stop-limit order and how do I use it?
- How to cancel a spot order on Xoibit
- Why is my order not filled?
- Spot trading fees on Xoibit
- How to read the order book
- Maker vs taker: what is the difference?
- Minimum order size and price limits in spot trading
- Where can I find my spot order and trade history?
- How to set price alerts and favourite pairs
ফিউচার21
Perpetual futures: leverage, margin modes, TP/SL, funding, mark price and liquidation.
- Perpetual futures: leverage, margin, funding and liquidation
- How to open a futures position on Xoibit
- How to close a futures position on Xoibit
- What is leverage in futures trading?
- How to change leverage on Xoibit futures
- Cross margin vs isolated margin: which one should I use?
- How to add or remove margin on an isolated position
- What is liquidation price in futures?
- Why was my futures position liquidated?
- What is mark price and index price in futures?
- What is funding rate in perpetual futures?
- How to set take profit and stop loss on Xoibit futures
- What is reduce-only in futures trading?
- Can I hold a long and a short position at the same time?
- What is margin ratio in futures trading?
- Long vs short in futures: what is the difference?
- Why was my futures order rejected?
- What are the futures trading fees on Xoibit?
- How to use the futures calculator on Xoibit
- Futures trading rules explained: limits, tiers and margin
- How to transfer USDT to your futures wallet on Xoibit
Buy, sell and convert6
Buy crypto with a card or bank transfer, sell crypto to fiat and convert between coins.
P2P trading6
Buy and sell crypto directly with other users: orders, payment, ads and appeals.
Earn and rewards7
Staking, Launchpad, gift cards, referral rewards and PnL analytics.
TradFi1
Tokenized gold, stocks and forex: how they work and the risks.
সুরক্ষা7
2FA, devices, anti-phishing code, account recovery and avoiding scams.
- Security settings: 2FA, devices, anti-phishing code and account recovery
- How we protect your account and withdrawals, and how to avoid scams
- How to enable Google Authenticator on Xoibit
- Lost Google Authenticator: how to reset 2FA on Xoibit
- What is device verification?
- What is an anti-phishing code and how do I set it?
- How to log out other devices on Xoibit
API2
API keys, request signing, endpoints and rate limits.
Glossary1
Trading terms explained in plain words.