Xoibit Exchange – Terms and Conditions
Effective Date: 20 January 2025
1. Definitions
Account: Your verified Xoibit account to access and use the Platform. Platform: The Xoibit website,
mobile apps, APIs, and related services. Services: Spot trading, deposits, withdrawals, API access,
and other offered functionalities. Agreed Communication: Means we may use email, in-app notices,
phone, or chat for necessary communications.
2. Acceptance of Terms
By opening an Account or using the Platform, you confirm that you have read, understood, and
agreed to these Terms. If you disagree with any part, please refrain from using our Services.
3. Eligibility and Registration
You must be 18 years or older and capable of forming contracts under applicable laws. You agree
to provide accurate, up-to-date information and to notify us of any changes. If you do not agree,
immediately cease your usage of the Platform.
4. Account and Security
Only one Account per individual unless expressly authorized. You are responsible for keeping your
login credentials and API keys secure. You must not share credentials, create multiple accounts, or
use VPNs or anonymizing tools for abusive or fraudulent actions.
5. Fees and Charges
All applicable fees (trading, withdrawal, maker/taker) are listed in our Fee Schedule. We reserve the
right to update fees at any time; continued use implies acceptance.
6. Prohibited Activities
The following are strictly forbidden and may trigger suspension, freezes, or permanent banning: -
High-frequency trading or bot use without prior approval - Market manipulation: wash trading,
spoofing, layering, pump-and-dump - Spam trading: flooding with micro-orders to distort volume -
Account cycling: creating linked accounts or moving profits to circumvent restrictions - Technical
abuses: reverse engineering, exploiting vulnerabilities, unauthorized scripts - Illegal or fraudulent
behaviour, including money laundering Xoibit reserves the right to take corrective actions including
asset freeze or reversal if violations are detected.
7. Suspension, Freezing & Enforcement
Xoibit may, without notice, take any of the following actions if suspicious activity is detected: -
Suspension or termination of your Account - Trading or API key disablement - Freezing of assets,
including withdrawal restrictions - Reverse or cancel transactions and profits deemed abusive -
Investigation of related accounts by IP, device, or wallet analysis We retain sole discretion on
enforcement based on policy violations.
8. Valid Reasons for Account Suspension
Your account may be suspended, frozen, or permanently banned for any of the following reasons: -
Exploiting pricing lags or zero-fee markets (e.g. Zero-Fee Spike Arbitrage Exploit) - Using bots to
take advantage of timing mismatches or latency abuse - Generating artificial volume or price
manipulation - Creating multiple accounts to circumvent limits, rewards, or bans - Using misleading
identity, false documents or third-party accounts - Refusing to cooperate with compliance checks or
KYC verification - Attempts to reverse-engineer platform mechanisms or APIs - Transferring funds
to/from known illicit or blacklisted wallets All actions are logged. Xoibit may freeze funds under
investigation or reverse affected trades.
9. Appeal Process
You may file an appeal within 7 calendar days by emailing support@xoibit.com. Your appeal must
include: - Account details - Explanation of activities - Any supporting evidence or context Xoibit
reserves full discretion on appeal outcomes.
10. Risk Disclosure
Cryptocurrency trading carries significant market risk and may result in loss. We do not guarantee
profits or protection from loss. Users are solely responsible for their decisions and trading
outcomes.
11. Platform Integrity
Users must: - Trade responsibly and in good faith - Avoid abusing the platform or exploiting
vulnerabilities - Report any issues, bugs, or loopholes promptly Failure to comply may result in
enforcement actions.
12. Modifications
Xoibit may modify these terms at any time. Updates take effect immediately upon posting.
Continued use constitutes acceptance.
13. Force Majeure
Xoibit is not liable for failures due to events beyond reasonable control, including but not limited to
natural disasters, cyber-attacks, system outages, blockchain forks, or government actions.
14. Severability
If any provision is invalid under applicable law, that provision is severed without affecting the
remaining Terms.
15. Governing Law
These Terms are governed by the laws under which Xoibit is registered. Legal disputes will be
resolved per applicable jurisdictional rules.
16. Contact Information
Support: support@xoibit.com