How to change my email or phone number on Xoibit

Last updated: 2026-10-15

To change your email or phone number, open Security, press Change next to Email Address Verification or Phone Number Verification, enter the new email or number, type the code sent to it and confirm with a code from your current security method.

How do I change my email?

1. Open Security and find Email Address Verification.
2. Press Change.
3. Enter your new email address and request the code. It is sent to the new email.
4. Enter that code in New Email Verification Code.
5. Enter a code from one of your current security methods (email, SMS or Google Authenticator).
6. Submit. Your new email is saved and verified, and you log in with it from now on.

How do I change or add my phone number?

1. Open Security and find Phone Number Verification.
2. Press Change to replace your number, or Create if you have not added one yet.
3. Choose the country and enter the new number, then request the code. It is sent by SMS to the new number.
4. Enter the code. If you already have a verified number, you may also be asked for a code from a current security method.
5. Submit to save the new number.

Can I remove my phone number?

Yes, there is a Remove button next to a verified phone number. Your account must keep at least an email or a phone, so you cannot remove the only one you have. The email address cannot be removed, only changed.

Why was my change refused?

• The new email or phone is already used by another account. Each one can belong to one account only.
• A code was wrong or expired. Request a new code and try again.
• The code for the new email or number did not arrive. See Verification code not received.

I lost access to my old email or phone

If you cannot get a code from your current methods, you cannot use the Change button. Start a security reset instead to replace the lost email or phone.

The change is recorded in your account activity. If you did not make a change yourself, start a security reset straight away.