🚨 Official Statement: SOL/USDT Price Feed Glitch — XOIBIT Is Protecting All Users

Today, a temporary price-feed glitch from one of our external market-data providers caused an incorrect SOL/USDT spike on the chart. This abnormal price never occurred on any global exchange and was quickly identified as a data-feed anomaly — not a real market movement.

We are sharing this update to stay fully transparent and protect the trust our community places in XOIBIT.

🔍 What Happened?

For a short moment, one external provider sent a faulty price tick far outside the real market range.

This caused:

• An abnormal candle
• Incorrect PnL calculations
• Unfair liquidations for some users
• A few trades showing unrealistic profit
• Some traders intentionally trying to exploit the glitch

The market never reached that price anywhere in the world.

Your funds and XOIBIT’s core systems remained stable and secure at all times.

⚠️ Attempted Exploits Detected

During the glitch, kuch traders ne system ke abnormal price ka galat fayda uthane ki koshish ki—

unrealistic entries, forced price movement, and unfair advantage lene ke attempts detect huye.

These trades do not reflect real market conditions and would be impossible on any global exchange.

XOIBIT does not allow manipulation, exploitative behavior, or glitch-based trading advantages.

🛡 All Unfair Liquidations Have Been Reversed

We have now fully reversed every liquidation caused by the incorrect price.

✅ 100% refunds completed

✅ All affected trades manually verified

✅ User positions restored to fair market levels

✅ System stability confirmed

If your position was unfairly liquidated due to the false tick, your funds have already been returned.

🚫 Unrealistic Glitch-Based Profits Adjusted

The same glitch created extremely high and impossible profits for a few long positions.

Since these profits:

• did not occur in the real market,
• were triggered only due to the faulty price tick, and
• were attempted to be exploited by some users,

they have been fully corrected to maintain fairness across the platform.

XOIBIT follows the same policy used by major exchanges globally:

glitch-based trades are never honored because they harm market integrity.

📨 If You Believe You Were Affected — Contact Us

If you genuinely believe the glitch impacted your trade, please reach out:

📩 support@xoibit.com

Our team will review your case and ensure fair resolution.

🔧 Improvements Implemented

To prevent this in the future, we have added:

• Multi-feed validation
• Real-time anomaly rejection
• Price deviation filtering
• Backup fallback feeds
• Enhanced protective guardrails

These layers ensure that incorrect ticks are blocked before reaching charts or active trades.

❤️ XOIBIT’s Commitment

We want to make one thing clear:

Traders will never suffer because of a system glitch.

We will always reverse unfair trades and protect our users first.

We will never allow manipulation or exploit attempts to affect honest traders.

Your trust matters the most.

This incident is fully resolved, all unfair losses have been corrected, and XOIBIT is now even stronger and safer.

— Team XOIBIT